PRIVACY POLICY
Effective Date: November 2025
Maison du Caviar (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, events, or digital communications.
By visiting our website or opting in to receive text messages, you agree to the practices described below.
1. Information We Collect
We collect information in the following ways:
Directly from you: When you make a purchase, join our mailing or SMS list, fill out a form, RSVP to an event, or contact us directly. This may include your name, email address, phone number, billing/shipping address, and any preferences or details you share.
Automatically: When you visit our website, we may automatically collect information such as your IP address, browser type, device information, and how you interact with our site. This data helps us improve your experience and personalize content.
2. How We Use Your Information
We use your information to:
Process and fulfill orders or bookings
Communicate updates about your orders, events, or inquiries
Send exclusive offers, event invitations, and brand updates (if you’ve opted in)
Improve our services, website, and client experience
Comply with applicable laws and regulations
3. SMS Messaging Terms & Disclosures
By opting in to receive Maison du Caviar text messages, you agree to receive recurring automated and personalized marketing texts (e.g., VIP event invites, promotions, and updates) at the mobile number provided.
Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. To unsubscribe, reply STOP at any time. You will receive one final message confirming your opt-out. For help, reply HELP or email bookings@maisonducaviar.us.
We respect your privacy. We do not sell, rent, or share mobile opt-in data or consent information with third parties for their marketing or promotional purposes. Your information is used solely to deliver the messages and experiences you request and to maintain compliance with applicable messaging laws.
4. Cookies & Analytics
Our website may use cookies and similar technologies to improve user experience and analyze site performance. You can control cookie preferences through your browser settings.
5. Data Sharing & Service Providers
We may share limited information with trusted third-party vendors who assist us with website hosting, SMS delivery, event management, or payment processing. These partners are bound by confidentiality and data protection agreements and may not use your information for their own marketing.
We do not sell or rent your personal data to anyone.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting us.
7. Your Privacy Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal data
Request details about how your data is used
Withdraw consent to receive marketing communications
To exercise these rights, email bookings@maisonducaviar.us with “Privacy Request” in the subject line.
8. Protecting Your Information
We maintain administrative, technical, and physical safeguards designed to protect your information against loss, misuse, unauthorized access, or disclosure.
9. Policy Updates
We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the latest effective date.
10. Contact Us
If you have any questions or requests related to this Privacy Policy or SMS Terms, please contact us:
📱 Text HELP to (214) 308-2224 for quick assistance.